Dear Valued Customer,

We are delighted to announce that Better Pools has joined forces with our affiliate, Ocean Blue Pool Supply & Services, Southwest Florida’s leading specialists in pool maintenance and repair. Our combination with Ocean Blue Pool Supply & Services enables an expanded service portfolio and a variety of service improvements. This means an even better experience for you, our customer.

Since its founding in 2008, Ocean Blue Pool Supply & Services has built a reputation for offering professional pool maintenance and repair with a smile. Customer service and client satisfaction mean everything to us, which is why we are happy to go above and beyond to ensure our clients are pleased with the results. With Ocean Blue Pool Supply & Services, you can trust that you’re in (swimmingly) capable hands.

What does this mean for you?

On a day-to-day basis, you can expect an uninterrupted, effective and customized experience. As a customer you can expect improved customer service, improved response times, and expanded service offerings – including pool repair.

Over time as we fully integrate and transition to the Ocean Blue Pool Supply & Services brand, you may see our representatives and communications displaying both the Better Pools and Ocean Blue Pool Supply & Services brands. We ask for your patience, honoring both company uniforms, knowing we are now all on the same team. Protocols, procedures, training and customer engagement exercises are conducted in alignment with the ultimate goal of striving to exceed your service expectations while providing best-in-class pool service.

Thank you for allowing us to serve you!

We truly appreciate your business. If you have any questions, please feel free to contact us at (941) 373-6389.

Sincerely,

Rob Tyre
Branch Manager
Ocean Blue Pool Supply & Services
support@oceanbluepoolservices.com
Brandon Heidkamp
Service Manager
Ocean Blue Pool Supply & Services
Brandon.heidkamp@smartpoolservices.com